1, pp. Maslow argued that lower level needs are first satisfied before the next higher level need would motivate employees. Some important recommendations are also derived from the study. Employee retention and the employee motivation depend on each other. Table 1 summarizes a number of actions that managers can take in the course of day-to-day work to increase employees’ intrinsic motivation for behavior change. Besides, it is cheaper to serve current customers. A total of 97 respondents from C-Town retail stores and Sameh Mall have, The purpose of this study is to investigate the impact of motivating the front line employees of retail stores in Jordan on the organizational commitment. There are several reasons why employee motivation is … 263-280. The motivation to work, whether intrinsic or extrinsic, is critical in the lives of employees because it forms the essential reason for working in life (Ololube 2006). Perusahaan harus terus menciptakan daya saing yang tinggi dengan pesaing atau kompetitor lainnya jika ingin terus bertahan. Do Managers and Employees Perceive Motivating Factors Differently in Malaysia? This sounds like an obvious fact, but our lab showed that the reality is more nuanced. Key words: Motivation strategies, Commitment, Interest group, Talent development and Intrinsic reward. 18, No. All rights reserved. Respondents were selected through convenience sampling. 76-80. To this effect, International Journal of Business and Social Science Vol. managers to provide a motivating environment for its employees. And, consequently it will assist in transforming Malaysia from middle-nation income to high-nation income with both inclusive and sustainable by 2020. The output of this research is that it can provide input for the school in determining policies specifically in determining the position requirements or the recruitment of school principals so that it is expected to increase the confidence, work motivation and commitment of teachers in school organizations.