While these five are critical for any career toolkit, there is a myriad of valuable skills that are transferable between jobs and entire industries. It’s important that a restaurant manager be able to think on their feet and take the right action to solve the problem quickly. In smaller establishments, they may plan the menu. Or if you have the time and where-with-all, look into a degree. Instead, many restaurants are looking for candidates who have experience in the restaurant business, either as servers, bartenders, assistant managers, hosts, or a little bit of everything. Sales representative. If they work in a QSR, they make sure the kitchen is stocked, too. If you’ve been working in the restaurant industry for a while, chances are, you’ve already acquired some of the skills you need to make that next step to restaurant manager. Positive Attitude. To really excel, restaurant managers need to be great at managing time and competing priorities, and have excellent leadership and interpersonal skills. Simply put, a positive, supportive boss grooms happy, engaged workers. They ensure staff wear appropriate attire (hats, hair nets, gloves, etc. Now imagine everything we’ve mentioned above — budgeting, resolving conflicts, keeping track of staff and inventory — is all thrown at you in one shift. Transferable Skills: The gift of gab, organization, scheduling, planning, and interest in hotels and restaurants. 3. and, if there is no head chef, the back of the house (food, condiments, cooking utensils, etc.). And if you think you need a formal education to get there, that’s not always the case. This one may be out of the question if you are looking for less hours or a more stable schedule. The most successful sales reps are those who have great communication skills. In his article, Steve Laichman notes that the word “Tips” is just restaurant jargon for “commission.” To this point, every year of server experience you have is really sales experience. Working as a manager in restaurants meant I needed to deal with high-stress situations and exhibit good time management, people skills and communication. So, whether you prefer to be a sales representative, coordinator, warehouse help, driver, etc., check with your distributor contacts about the companies they represent to see if it may be right for you. Thankfully everyone who worked at a hotel picked up skills that will come in handy elsewhere. Overseeing teams gave me a good grounding in helping people work productively together – an important skill, especially if you have team members who don't get on! Martin Yate, author of Knock 'em Dead: The Ultimate Job Search Guide,' says these transferable skills are the key to professional success. HEADQUARTERS:
The restaurant manager sets the standard for all other employees to model. Look into certificate programs or MOOCs to get the business and soft skills you need. A manager who slacks off on the rules encourages their team to do the same. This is another part of the restaurant where extreme attention to detail and strong organizational skills come in handy. For example, Coursera, which hosts classes in everything from art history to economics, lists a free course in Food and Beverage Management.⁹. At the same time, managers are responsible for the safety of their employees. Focus on playing up your listening and communicating skills, not whether or not you have knowledge of the product the company sells. It’s always great to set a plan for each shift. 05 . These might seem like mundane tasks, but safety is essential to the restaurant’s success. As Burrito Boyz grew beyond 30 locations, they needed to normalize labor costs for all franchisees in order to scale efficiently. Restaurant managers keep a close eye on inventory. So let’s take a look at what a restaurant manager does, what skills they need, and how to brush up on those skills. An engaged manager who leads by example and listens to his team’s needs, while giving clear direction can help keep staff happy and engaged. Knowing how to defuse the situation while quickly and calmly solving the customer’s issue will make you an ideal candidate for a call center position. For example, an accountant might want to point out that they are very good at calculating profit … A restaurant veteran typically has these highly sought-after skills: Works well under pressure; Conflict resolution; Is a team player; Able to multitask; Strong customer service; Great ability to communicate with others; Handling money and finances; When searching for new opportunities, look for jobs that you can use these skills … Communication is a head chef, they make sure the kitchen is stocked to many! 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