Thanks for that. It's like the alerts you can set with Citibank: You get the alert at least 1 day after the balance has dropped below the limit you have set. Citibank tech support just refers you to them (they may put in the request for you, but it's not from Citibank). So I've tried doing Direct Connect, and I am using Citi Cards. Easier to use : Direct Connect files may be automatically opened from within QuickBooks, which eliminates the need for you to search for files that have been downloaded. The first two monthly service fees are waived as long as you connect at least once during that time, after which you will be charged a service fee of $3.95/month. Direct Connect with Bill Pay. If this occurs, you can simply delete the duplicates after you confirm that they’re the same transaction. The error is not consistent. Deactivate/reactivate does not work. https://community.quicken.com/discussion/7877513/new-6-29-20-citibank-cards-returns-a-ol-332-error#latestThank you! For questions about using Quicken, use the program’s help feature or contact Intuit directly). This means that in order to continue downloading transactions from Citibank and paying your bills from Quicken, you will need to update your Quicken settings. This is NOT a Quicken version or revision issue...it affects ALL versions and revisions (as is evidenced earlier in this thread). I'd change banks immediately and make SURE you tell Citibank why! Then they finally said to call support. Started getting error OL-332-A today when downloading transaction to my citi cards. That worked well. I've search all over the citi site and have come up empty. Quicken for Windows How to add a manual transaction Citi: How To Register and Activate Your Card in the Citi Mobile® App Quicken for Windows How to add a Direct Connect account Interesting. It's been working fine until today. This support includes the ability to use Direct Connect to download messages and transactions directly from Online Banking. Permalink. Once enabled, you can download transactions for all the accounts that are linked in your online banking. Accounts from both citi.com logins behaved identically, even though only one has Quicken app access. When Quicken confirms that the Web Connect data has been successfully downloaded to Quicken, select OK. Repeat these steps for each account you would like to download into Quicken. In alt.comp.software.financial.quicken, Notan wrote: > >If you choose "Citibank Group," the next screen will give >you a drop-down menu where you can choose "Citi Cards." If you don’t see Change Connection Method as an option, Your transactions will now download from Citibank whenever you run a One Step Update in Quicken, Right click on your Citibank account and choose Edit Settings or click the account settings gear on the lower right of the screen, Click Change Connection Type > Options, then select Quicken Connect, Click Continue, then enter your Citibank credentials, Deactivate Direct Connect: go to Lists > Accounts. > I just got a letter from Citibank saying that it will discontinue > Quicken Direct Connect as of Oct 2, 2015. Hi All, Either Citibank has modifed login website URLs and QBO has not updated or can't find a work around, or QBO has changed it's logon in banking in someway that no longer supports my citibank biz/personal accounts or my citi biz credit card. Specific services may vary by institution. After you deactivate your Citibank account(s) for Direct Connect, you can log into the Citibank website to continue downloading your transactions through Web Connect. Can't one day go by without Quicken download failing???????? This means that in order to continue downloading transactions from Citibank and paying your bills from Quicken, you will need to update your Quicken settings. Citibank.com provides information about and access to accounts and financial services provided by Citibank, N.A. Direct Connect is available to customers of Quicken partner banks. The file is automatically downloaded to your desktop. Treasury and Trade Solutions CitiDirect BE ®. Basically, if you don’t use Wells Fargo’s system, you have to pay. And that link just takes me to my cc home page. Offer is limited to one (1) free QBP subscription per Quicken account, and is only available to new Quicken Bill Pay users. As a user who deals with quickbooks and some clients who do not wish to do direct download, I use converters rather than spend time entering every transaction. Quicken just resolved cc-601 error yesterday and today we begin with another! I've tried several times and get the same message. Complete the Direct Connect with Quicken application form. Enroll now to access these features: View your City National checking, savings and money market accounts. I plan to wait till Monday to see if problem resolves. Will try again later today or tomorrow. I'm not seeing anywhere to allow a connect to Quicken. Please note that you can use ANY bank with Inzolo as we allow manually transaction entry as well as QIF, QFX, & OFX transaction imports. If it's still a problem on Monday then there might be something else (like the URL) that needs to be addressed. Since 6/26/2020, I've been getting error code OL-332-A when attempting one-step update of my CITI CARDS account. Mac. From a chat with Citi support (which solved nothing). If this is the first time you interact with Online Payment Channel: * For Administrator Users: Please follow the instructions sent by email to you. FWIW, Citi Cards direct downloads is broken for me too. The letter says that this will > eliminate "Quicken bill payment functionality" and the "ability to make > money transfers from your Citibank account through Quicken." When Quicken confirms that the Web Connect data has been successfully downloaded to Quicken, select OK. Repeat these steps for each account you would like to download into Quicken. At the top of the Account Bar, click the + (plus sign) button. Please be advised that this site is not optimized for use with Microsoft Internet Explorer 6. Direct Connect with Quicken ® for Individuals Integrate your accounts with Quicken to easily download your account transactions, keep your financial records accurate and up-to-date, and simplify your tax preparation. Quicken for Windows Conversion Instructions Direct Connect to Web Connect Introduction As Liberty Bank completes its system conversion to Veritex Community Bank, you will need to modify your Quicken settings to ensure the smooth transition of your data. See more. And my results suggest that the changes don't have anything to do, except perhaps coincidentally, with R27.24. Save time and reduce the risk of errors. It does not, and should not be construed as, an offer, invitation or solicitation of services to individuals outside of the United States. Also, after making these changes to your settings, you may see duplicate transactions in your accounts. I have a Citi credit card and haven't received any notification. Anyone know? Why would all my credit cards be set at Direct Connect of Web Connect works? Offer is subject to availability and may not be assigned, exchanged, sold, transferred, combined, or redeemed for cash or other goods and services. Banks that Support OFX Direct Connect Try Us for Free! In addition to what Marc said, be advised that the Direct Connect download from Citibank is often 12-48 hrs later than what you can deduce from the website. We will be available 5 AM – 5 PM PST. So ... if I change the online services for my Citibank account in Quicken from "Direct Connect" to "Express Web Connect… 1  Quicken will always try Direct Connect first when connecting bank accounts. * Password Other information you may need to set up the OFX Direct Connect is BankID = "121000358". Automatically reconcile data: Direct Connect data includes complete transaction and balance information to make categorization and account reconciliation easy. (too old to reply) b***@optonline.net 2006-08-10 21:51:18 UTC. I wonder if Quicken stills shows as a valid app in CIti website for my account. It started for me last night (about 10:30 pm CDT) with one of my cards and this morning for both of them. 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